LET’S BALL CONTENT POLICY

1. TURNAROUND TIME

All content is delivered within 24–72 hours unless stated otherwise.
Delivery time may vary depending on workload, event volume, and the type of service purchased.

2. DELIVERY METHOD

Final content will be sent through a downloadable link by email or text.

3. REVISION POLICY

Each project is edited based on Let’s Ball’s creative style and judgment.
Any requested changes after delivery are considered a revision.

Revision fee: $50

4. MUSIC POLICY

For any Highlights order that needs music, the customer must provide the song they want used.
Let’s Ball will no longer search for or choose songs for highlight edits.

5. CLIP LIMITATION POLICY

If there is not enough usable footage captured during the game or event, Let’s Ball may not be able to create a full Highlights edit.
In that case, we will deliver what the footage allows, but we will not promise an edit that the clips do not support.

6. CREATIVE CONTROL

All edits are created in Let’s Ball’s style.
By purchasing, the customer understands that pacing, clip selection, transitions, and structure are based on creative judgment and available footage.

7. LOCK-IN / PRIORITY POLICY

Customers who lock in a service are given priority when it comes to:

capturing content
editing order
delivery speed

Shipping policy